Norton Self Storage

Norton Self Storage is located at 316 East Main Street (MA Route 123) in Norton, MA approximately 3 miles east of Wheaton College. We are about 1 mile east of the intersection of I-495 Exit 27 onto MA Route 123 East toward Easton. We are just beyond “The Gym” on the north side of the road. Our office is accessible outside the gated storage facility.

Yes, self storage unit rentals are available online any time or day! While we are always happy to help in person or over the phone, you can also rent a storage unit on our location page by selecting a unit size that has the yellow “Move-In” button available. Click that and follow the prompts for completing a month-to-month lease and move-in to a storage unit today! You can also reserve a unit online for a future move-in date.

Most customers in Massachusetts choose between 5x5, 5x10, 10x10, and

• 10x20 storage units depending on their needs.
• A 5x5 unit fits small furniture and boxes
• A 10x10 unit fits a 1–2 bedroom apartment
• A 10x20 unit usually works for full homes or business inventory

At Norton Sun Self Storage, our team helps you choose the right size to avoid overpaying.

A drive-up storage unit is an excellent choice for storing furniture, household items, business inventory, and many types of electronics. With proper packing and preparation, you can help keep your belongings in excellent condition throughout your rental.

Clean and dry everything before storing
Before placing items into storage, wipe down furniture and electronics to remove dust, dirt, and moisture. Allow everything to dry completely to help prevent mildew or odors.

Use sturdy boxes and protective padding
Whenever possible, pack electronics in their original boxes. If those aren't available, use sturdy moving boxes with bubble wrap or packing paper to cushion delicate items.

Cover furniture with breathable materials
Protect furniture with moving blankets, cotton sheets, or furniture covers. Avoid wrapping wood or upholstered furniture tightly in plastic, as it can trap moisture.

Elevate your belongings
Place furniture, boxes, and electronics on pallets, boards, or shelving to improve airflow and keep items off the concrete floor.

There are many questions we think educated customers should ask and that we should try to answer before a potential storage customer asks. The cheapest storage unit is not always the best storage unit for your needs. Here are some other factors to consider when choosing a storage unit near you.
Just calling around to find the unit prices isn’t enough research. Getting the lowest monthly price doesn't necessarily mean you're getting the best deal. In fact, the cheapest storage unit you can find could end up costing you much more in the long run.
Before you put your belongings behind a storage unit door, Sun Self Storage suggests you ask the following questions.

Just because a storage unit is cheap doesn't mean it's the right unit for you. What are you storing? Are you storing outdoor furniture and lawn equipment? Or are you storing electronics, wood furniture, important documents, collectibles, or other belongings that you want protected?
The right storage environment matters.

This is one of the biggest questions you should ask. A drive-up unit is convenient. You can pull your vehicle right up to the door and unload. It is good for items you need to access frequently that you would also store in a garage. Businesses and contractors often utilize drive-up units.
It’s good to think about what happens when your belongings are sitting in an environment exposed to Massachusetts’s humidity and temperature swings? Climate-controlled units can control the temperature range and humidity levels of the indoor environment. Climate-controlled storage can provide a much more stable environment for the things you care about. What kind of environment do you want your belongings to be in for the next few months?

Pest control is something many renters don't think about until it's too late. Ask whether the property has a regular pest-control program. Look around and check for visible signs of pests. Rodents, insects and other pests don't care how valuable your belongings are. An infestation can cause serious damage to furniture, clothing, boxes, electronics and other stored items. Ask the Sun storage manager how often the property is treated and what they do to prevent problems.

From the moment you pull in the drive-way, take a good look around before you rent. Are the buildings clean? Are the doors and roofs properly maintained? Does the property look like management takes pride in it? In Massachusetts, a major hurricane or snow storm can put a property to the test. You want a facility that takes maintenance seriously—not one that waits until something breaks before doing something about it.

In this day in age, almost every storage facility will tell you they have cameras. But cameras are only part of the security picture. Ask how often does the property have security problems or break-ins?

Good security questions to ask:

• Is there controlled keypad access?
• Are there security cameras throughout the property?
• Is someone on-site?
• Does management live on the property?
• How often is the property monitored?

When you visit a storage facility, look around. Are people hanging around who don't appear to have any reason to be there? Is the property clean and orderly? Does management seem to know what's happening on the property? You are trusting this business with your belongings. You should feel comfortable with the people and the environment you're trusting. Please don’t take offense to Sun Self Storage employees saying hi and checking in if they don’t recognize you.

What our competitors say is the unit price and what they actually charge can catch people off guard. You call and hear: "$99 a month!" But then you find out there is an administration fee, required insurance, a lock fee, a security deposit or other charges.

We review move-in costs with our customers and we suggest before you sign anything, ask:

"What will my total move-in cost be?" And ask: "What will my monthly bill actually be?" You are the customer so don't be afraid to ask for the complete breakdown.

In our decades of storage experience, this might be the most important question people forget to ask. You find a unit you like. You move everything in. A few months go by. Then your rent increases. And increases again. Moving your belongings isn't exactly convenient, so now you're stuck deciding whether to pay more or go through the hassle of moving everything somewhere else.

Ask before you rent:
"How often do you raise your rates?"
And:
"Is there any kind of price-lock guarantee?"

Knowing the answer could save you a lot of money—and frustration.

Here is our answer: Storage rental rates can change over time, and many self-storage facilities periodically adjust prices based on market conditions, operating costs, or demand. Building insurance in Massachusetts has been the driver of our increased operating costs over the past 5 years.

At Norton Sun Self Storage, we believe customers deserve pricing they can count on. Unlike private equity-owned storage facilities, it is not in our nature to raise prices every few months. We average a price change every 1-2 years. If you want to budget for long-term storage, we offer pay-ahead discounts (5% off 6 months and 10% off 12 months) that also lock in your rate for as long as you have pre-paid for.

Imagine having a problem with your unit. You call the number on your rental agreement.

Do you get a person at the property who knows you and knows the facility? Or do you get transferred to a call center somewhere else?

There's something reassuring about being able to walk into the office and talk to someone face-to-face. This is where Norton Sun Self Storage stands above our corporate competition. We believe that good customer service shouldn't disappear after you sign the rental agreement.

Life happens. Maybe you forget. Maybe your credit card was replaced with a new number.
Before you rent, ask:

"How much is the late fee?"
"How long is the grace period?"
"What happens if I'm late?"

At Sun Self Storage rent is due on the 1st of the month. Your unit can be overlocked after the 5th day past due and a late fee of $20 is charged after 10 days past due.

Understanding the rules ahead of time is much better than finding out after you've already been charged.

When you're shopping for storage, don't just shop for the lowest price.
Shop for value. Look at the facility. Ask questions. Check the security. Understand the fees.

Find out about rent increases. And most importantly, make sure you're comfortable with the people you're trusting with your belongings.
Because when you add everything up, the cheapest storage unit isn't necessarily the cheapest storage unit.

An informed customer is a smart customer. And that's exactly the kind of customer we want.